Cookie Policy
Last updated: 30 July 2026
This English version is provided for convenience. In case of any discrepancy, the Spanish version prevails.
At Lila Lavanda we use cookies and similar technologies on our website. This policy explains what they are, which ones we use, for what purposes, and how you can manage them at any time.
1. What are cookies?
A cookie is a small data file that a website saves on your device — computer, phone or tablet — when you visit it. Among other things, cookies make the site work, remember your preferences and measure how the site is used.
This policy covers both cookies and other data storage and retrieval technologies that serve an equivalent function, such as the browser's local storage (localStorage).
2. Who is responsible for the use of cookies
The owner of this website is:
- Owner
- Conciencia Limpia S.L. ("Lila Lavanda")
- Tax ID (NIF)
- B75592238
- Establishment
- Calle Virgen del Sagrario 19, Local 2, 28027 La Concepción, Madrid
- Registered office
- Calle Dr. Esquerdo 34, 6º A, 28028 Madrid
- hola@lilalavanda.co
- Website
- www.lilalavanda.co
The owner's full identification details are available in the Legal Notice.
3. Which cookies do we use?
We classify cookies by purpose, by ownership — first-party, managed by us, or third-party, managed by other entities — and by how long they last.
Technical or necessary cookies and technologies are essential for the site to work and to remember your cookie decision; they do not require your consent. The others — measurement and advertising — are activated only if you accept them.
| Category | Ownership | Provider / identifiers | Purpose | Duration |
|---|---|---|---|---|
| Technical or necessary | First-party | Lila Lavanda — local storage (ll-cart-v3, ll-checkout-v1) | Remember the contents of your cart and the details of your order in progress while you complete the purchase | Persistent, until you delete it or empty the cart |
| Technical or necessary | First-party | Lila Lavanda — this website's own cookie notice (ll-consent) | Save your cookie choice (consent record: version, date and categories chosen) | 12 months |
| Analytics or measurement | Third-party | Google — Google Analytics 4, loaded through Google Tag Manager (_ga, _ga_…) | Measure site use in aggregate: visitors, page views and performance | 2 years (documented standard duration) |
| Advertising or marketing | Third-party | Google — Google Ads and Conversion Linker, loaded through Google Tag Manager (_gcl_au and, if you arrive from an ad, _gcl_aw, _gcl_gs) | Attribute to our Google ads the visits and conversions they generate | 3 months (documented standard duration) |
| Advertising or marketing | Third-party | Meta — Meta Pixel, loaded through Google Tag Manager (_fbp, _fbc) | Measure the effectiveness of our advertising, attribute conversions and show relevant ads | 3 months (documented standard duration) |
| Behavioural analysis (session recording and heatmaps) | Third-party | Microsoft — Microsoft Clarity, loaded through Google Tag Manager (_clck, _clsk) | Understand how people interact with the site, through heatmaps and session recordings, in order to improve it | _clck: 1 year; _clsk: 1 day (documented standard duration) |
This table is the site's cookie inventory. It is maintained by the website owner and reviewed whenever the measurement tools in use change.
4. International data transfers
Some cookie providers — Google, Meta and Microsoft — are companies based in the United States. When their cookies are used, certain data may be transferred outside the European Economic Area, mainly to the United States.
These transfers rely on Google's, Meta's and Microsoft's certification under the EU-US Data Privacy Framework, the European Commission framework that recognises an adequate level of protection for transfers to US entities certified under it.
The identifiers stored in these cookies may be shared with Google, Meta and Microsoft both from your browser and from our servers.
5. The basis for using cookies: your consent
Technical or necessary cookies are used because they are essential to provide the service. Analytics and advertising cookies are installed only with your consent.
The first time you visit our site, this website's own cookie notice lets you:
- Accept all cookies ("Accept all and keep browsing").
- Configure your choice by category ("Configure"): the measurement and advertising categories are off by default, and you only need to press "Save choice" to browse without them.
Until you decide, measurement and advertising cookies stay off. We do not use pre-ticked boxes, and we do not make access to the site conditional on accepting cookies.
Even if you decline analytics cookies, Google may receive anonymous, cookieless technical signals, which are used for aggregate traffic and conversion estimates (a standard practice adopted here).
6. How to withdraw or change your consent
You can change or withdraw your consent at any time, as easily as you gave it:
- Through the "Cookie preferences" control in the site footer, which reopens the cookie notice at any time.
- From your browser, where you can block or delete cookies that are already stored. Each browser explains how in its help section.
Bear in mind that blocking or deleting technical or necessary cookies may affect how well the site works.
7. Cookies and personal data
Some cookies may process personal data. For more information about how we process your data — including the purposes, the retention periods, your rights of access, rectification, erasure, objection, restriction and portability, the withdrawal of consent and your right to lodge a complaint with the Spanish Data Protection Agency (AEPD) — see our Privacy Policy, available at www.lilalavanda.co/en/privacidad.
8. Changes to this Cookie Policy
We may update this policy to reflect changes in the cookies we use or in the applicable regulations. We recommend reviewing it from time to time.
Last updated: 30 July 2026
9. Contact
If you have any questions about this Cookie Policy, you can write to us at hola@lilalavanda.co.